My Joyful Expertise with MyChoize Self Drive Automobile Rental Service

MyChoize has a wide variety of automobiles from hatchback to MUV, in each MT and AT choices. I quickly received an Innova Crysta Diesel AT.

BHPian Akshaydandekar Just lately shared it with different lovers.


With the onset of summer time holidays, my household from Bangalore determined to go to us in Could. This time, nonetheless, the youngsters have been adamant that they needed to go to the seashore.

One benefit of residing in Mumbai is the sheer selection and accessibility to some spectacular seashores alongside the Konkan Coast, and therefore plans have been put in movement for a household seashore trip. Now, although, got here the subsequent problem!

The whole variety of passengers have been 4 adults and a couple of youngsters and there was no method in heaven or hell. My MY2019 Nexon ZXA+ was going to be sufficient. None of my pals have a 7-seater automobile that I may borrow, and that led me to search for a self-drive automobile.


Over the previous few years, there was an explosion of self-drive rental choices to select from. Zoom and Rev have been round for some time and new gamers are always leaping on the bandwagon.

Nevertheless, throughout my analysis, I discovered some horror tales about Zoom. From automobile standing to customer support has been slammed on varied overview portals together with Google and therefore, Zoom was instantly dismissed. Since I used to be touring with a household consisting of two younger youngsters and a senior citizen, their security was paramount. Due to this fact, the rental firm needed to instill confidence. Rev has a wide variety of automobiles, however I used to be in search of an MUV with an computerized transmission which they did not provide.

After doing somewhat extra analysis, I got here throughout MyChoize, the self-drive rental arm of Orix Infrastructure Pvt Ltd. Ltd., which has been within the company fleet house for years. In my earlier company stint, Orix was our company automobile rental firm and I’ve by no means had any points with their service or the standard of autos.


Reserving the suitable automobile was a simple course of. Obtain the app, register your self, add the required paperwork (driving license / aadhar card) and your profile is verified!
(Please Observe: The photograph ID and the tackle talked about on the driving force’s license should match. If not, there’s a separate verification course of).

They’ve a wide variety of automobiles in each MT and AT choices, from hatchbacks to MUVs. Inside 10 seconds of looking out, I discovered precisely what I needed, an Innova Crysta Diesel AT!

Their fare construction is simple:

  • Fares price relying on the variety of kilometer/day (120/240/with limitless INR 13 per kilometer if the day by day restrict is exceeded).
  • Refundable safety deposit of INR 3,000.

I received in contact with MyChoize’s customer support workforce to make clear a number of the questions I had and have by no means had such a horrible expertise. They’re courteous, skilled, educated, and supply all the required info for a fault. As soon as my queries have been resolved, instantly booked the Innova. The rental breakup was as follows:

  • Hire costs for two days 10 hours INR 10404.
  • FASTag costs INR 80.
  • Offsite Assortment Price (House Pickup) INR 300.
  • Low cost (Summer time Provide) INR 2080.
  • GST (14% SGST + 14% CGST) INR 2436.
  • Complete INR 11140.
  • Refundable Safety Deposit INR 3000.
  • Remaining whole INR 14140.

Factors price noting:

  • 18% GST is relevant on FasTag toll deduction.
  • Gas is prefilled to a sure degree by MyChoize. As per the rental settlement, the automobile should be returned with the identical quantity of gasoline. no additional gasoline crammed; The quantity is credited again to the client. If the automobile is returned with much less gasoline, the remaining gasoline price is deducted from the safety deposit together with service costs that are taxed.
  • If the automobile is returned in a unclean situation, there’s a further cleansing payment which is deducted from the safety deposit.

Rental Settlement – Points:

As soon as the rental quantity was paid, the rental settlement was emailed to me. After studying the settlement, I discovered a number of contradictions all through the doc. Examples of those are listed under. After pointing these out to MyChoize, I received a name from MyChoize’s Mumbai regional supervisor Abhishek Jain, and supplied the next rationalization:

Offering Automobile on Hire: Level 5 The tenant is just not allowed to make use of/drive the automobile in extra of the velocity restrict of 125 km/h as acknowledged in Annex A to the contract

Annex-A Schedule of Price: Driving at a velocity exceeding the utmost velocity of 80 km/h – First occasion >= 80 km/h. – INR 2500 + Govt. Penalty (if any) and expulsion from MYCHOIZE if it occurs once more within the subsequent reserving.

Clarification: All MyChoize automobiles have velocity controllers restricted to 8kph, though there are certain to be points with the ECU mapping this to the automobiles. In such a scenario a velocity of 125 kmph is allowed, nonetheless any challan issued for a site visitors violation because of over velocity should be cleared by the tenant.

Cost Phrases: Tenant ought to have a sound bank card – I’ve paid via UPI. I used to be not knowledgeable that bank card is necessary.

Clarification: A bank card is just not required for reserving made via UPI.

Accidents (partial or whole) and automobile thefts:

Injury price as much as INR 6,000/- will likely be deducted from the client’s advance safety deposit – the refundable safety deposit is INR 3000 solely.

Clarification: If the damages exceeds Rs.3000 which is the safety deposit, the stability quantity will likely be recovered from the tenant. The point out of an advance safety deposit of INR 6000 was an error.

Pickup Expertise:

The pickup time I set was 7am at their company workplace in Marol. They’ve pickup facility at Bandra Kurla Complicated, CSIA and different locations. A few of these locations are served 24 hours a day and a few begin at 8 am (Ex: Bandra Kurla Complicated). House drop and pick-up can also be supplied at a further price of INR 300 besides in Navi Mumbai and Thane.

After reaching the MyChoize centre, the phrases and circumstances have been signed rapidly. It was necessary to hold a photocopy of the identical residence proof and driver’s license as submitted for verification. The Innova was spic and span. The inside was cleaned completely like how you’ll get your automobile after the inside cleansing therapy at your automobile service middle. An entire walkaround was achieved to pinpoint present dents and scratches with a MyChoize consultant. This was famous by me and the consultant via pictures and a video. Sharing some exterior photos for reference:

Take note of scratches.

Take note of scratches.

In case of any incident the consultant took the time to indicate me Jack’s location and placement space. A replica of RC, PUC, Street Tax and different paperwork supplied. The formalities have been accomplished in lower than half-hour. Half tank diesel was additionally provided with the automobile.

Innova Crysta Diesel 2.8 V AT:

Sadly the Crysta handed to me didn’t have a navigation system. This was my first expertise driving a automobile larger than a Crysta or my Nexon. What stunned me most was how simple it was to get used to the dimensions and energy of the engine. In lower than quarter-hour driving from the MyChoize middle to my residence, I had a good quantity of expertise with the driving traits, engine energy and street modalities.

On the freeway, she was a pleasure to drive. Off its powerband, engine and computerized gearbox mixture has by no means happy me, and touring in that’s enjoyable. The Crysta is a automobile which you could drive for hours with none issues and the inside house and luxury have been wonderful. A wonderful mile stager in addition! Getting hit by dangerous roads and driving clean tarmac was exhilarating. Heavy autos have been overtaken with none ruckus. I additionally received to strive the Eco and Energy modes, which helped me quite a bit throughout my travels. Total my thoughts is at peace!

Christa’s Return:

Since I opted for pickup from residence after my journey, the consultant arrived on the precise time I selected. The interiors and exteriors have been rapidly inspected to match the situation of the automobile. This was achieved totally via their service software. A fast affirmation and signing and reps have been going.

wrapping up:

My expertise with MyChoize was nice. Regardless of the failings within the service settlement, the workforce took the time to clarify and articulate my issues, the automobile was in high situation with spotlessly clear interiors, trouble free {and professional} customer support and a variety of automobiles for all budgets . And they should make an excellent self-drive associate.

I’ll positively be utilizing their companies once more when wanted with none doubt.

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